Frequently Asked Questions
Everything you need to know about your STARFIT experience.
How do I determine my correct size?
We provide a detailed Size Guide on every product page. Since our fit varies between athletic and lifestyle collections, we recommend measuring your bust, waist, and hips to compare against our specific garment dimensions.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and intimate apparel cannot be returned unless there is a manufacturing defect.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How should I care for my STARFIT garments?
To maintain the longevity of our technical fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using fabric softeners or bleach, as these can break down moisture-wicking fibers.